Patriots Protect
Terms of Service
Effective: October 23, 2026 · Last Updated: October 23, 2026
Legal Entity: PATRIOTS PROTECT, INC.
Entity Type: Delaware corporation
These Terms of Service govern access to and use of Patriots Protect's websites, applications, community features, membership services, communications, digital tools, and other products and services made available by PATRIOTS PROTECT, INC. ("Patriots Protect," "PP," "Company," "we," "us," or "our").
By accessing or using a service governed by these Terms, creating an account, or affirmatively accepting these Terms where acceptance is requested, you ("you," "your," or "Member") agree to the applicable provisions below. If you do not agree, do not access or use the applicable service.
Important: These Terms include disclaimers of warranties, limitations of liability, indemnification obligations, and a dispute-resolution section that generally requires individual arbitration and waives class and representative proceedings to the extent permitted by law. Section 30 explains these terms and how to opt out of arbitration.
These Terms should be read together with the applicable Privacy Policy, Community Guidelines, subscription terms, and any additional terms presented for a particular product or service. Where applicable law requires a different result, that law controls.
1. Acceptance of Terms
By accessing or using Patriots Protect, you acknowledge that you have read and understood these Terms and agree to comply with them.
Where required by law or by the applicable registration or purchase process, Patriots Protect will request affirmative acceptance before providing the relevant service. Merely visiting a publicly accessible page does not, by itself, establish affirmative agreement to terms that legally require such acceptance.
If you use Patriots Protect on behalf of a company, nonprofit, public agency, organization, or other legal entity, you represent that you are authorized to bind that entity to these Terms. In that situation, "you" and "your" may refer to both you individually and the entity you represent, as appropriate.
If you do not have legal capacity to enter into a binding agreement, you may use Patriots Protect only with any consent, authorization, or supervision required by applicable law and our published eligibility requirements.
2. Eligibility and Account Responsibility
You must satisfy the eligibility requirements communicated for the applicable service and comply with all applicable laws.
You agree to:
- Provide accurate, current, and complete information when creating or maintaining an account.
- Keep your account information reasonably up to date.
- Protect your passwords, authentication credentials, recovery methods, and devices.
- Take reasonable steps to prevent unauthorized access to your account.
- Notify Patriots Protect promptly if you believe your account has been compromised.
- Accept responsibility for activity conducted through your account, except to the extent responsibility cannot lawfully be assigned to you or the activity results from circumstances for which Patriots Protect is responsible under applicable law.
- Avoid creating accounts through deceptive means or using another person's identity without authorization.
You must not impersonate another person, misrepresent your affiliation with an organization, or falsely claim military service, veteran status, law-enforcement service, fire and rescue service, emergency medical services, healthcare credentials, or another qualification.
Patriots Protect may request additional information when reasonably necessary to protect members, verify eligibility, prevent fraud, satisfy legal obligations, or operate a particular service.
We may restrict, suspend, or terminate an account in accordance with these Terms and applicable law.
3. Description of Patriots Protect
Patriots Protect is designed to serve the communities represented by its Five Towers:
- Military.
- Veterans.
- Law Enforcement.
- Fire & Rescue.
- EMS & Healthcare.
The broader community may include members' families, eligible organizations, and other participants permitted by the applicable service.
Depending on availability, eligibility, subscription level, and applicable additional terms, Patriots Protect may offer community networking, profiles, verification tools, organizational participation, communications, media, entertainment, events, membership features, digital tools, and other products or services.
Not every described, planned, announced, or proposed capability is necessarily available to every member or at every point in time. Access may depend on product availability, geographic restrictions, technical requirements, account status, subscription level, verification status, or other stated eligibility conditions.
Patriots Protect does not promise that any particular feature, community, organization, member, partner, event, or service will be available, remain available, or meet every member's expectations.
4. Account Security and Unauthorized Use
You are responsible for maintaining appropriate security over the devices, accounts, email addresses, telephone numbers, and authentication methods you use to access Patriots Protect.
You must not:
- Access another person's account without authorization.
- Circumvent authentication, authorization, rate limits, or access controls.
- Attempt to obtain another member's private information without permission.
- Introduce malicious code, interfere with service availability, or exploit a vulnerability.
- Use automated methods to access or extract information except where expressly authorized.
- Misuse account recovery, verification, reporting, or moderation systems.
- Share, sell, rent, or transfer your account except where expressly permitted by Patriots Protect.
If we reasonably believe an account or system is compromised, we may take protective measures, including requiring credential resets, revoking sessions, restricting features, or temporarily suspending access.
Security measures reduce risk but cannot guarantee that every account, device, communication, or system will remain secure.
Security incidents and vulnerability reports may be directed to security@patriotsprotect.com. Reports of abusive activity may also be directed to trust@patriotsprotect.com.
Nothing in this section limits rights or remedies that applicable law does not permit us to waive.
5. Member Conduct and Community Standards
You agree to use Patriots Protect lawfully, honestly, and in a manner consistent with the safety and legitimate interests of the community.
Prohibited conduct includes:
- Harassment, threats, stalking, intimidation, or targeted abuse.
- Fraud, scams, deceptive solicitation, or deliberate misrepresentation.
- Hate-based harassment or unlawful discrimination.
- Publishing another person's private or identifying information without a lawful basis or appropriate authorization.
- Impersonation, fabricated credentials, fraudulent verification claims, or misleading organizational affiliations.
- Spam, unsolicited bulk messaging, or manipulative engagement activity.
- Unauthorized advertising, commercial solicitation, or fundraising where prohibited by applicable rules.
- Distribution of malware, phishing links, or other harmful material.
- Content or conduct that unlawfully promotes violence or threatens the safety of others.
- Attempts to manipulate voting, reporting, verification, ranking, moderation, or recognition systems.
- Infringement of intellectual-property, privacy, publicity, or other legal rights.
- Interference with the normal operation of Patriots Protect or another member's use of the service.
- Any other conduct prohibited by applicable law or applicable published community policies.
You may not use Patriots Protect to organize, facilitate, or conceal unlawful activity.
We may investigate reported conduct and take proportionate action under our policies and applicable law. Such action may include removing content, limiting distribution, restricting features, requesting additional information, suspending accounts, terminating access, or referring matters to appropriate authorities when legally permitted or required.
These rules do not prohibit lawful criticism, good-faith disagreement, or protected expression merely because it is controversial or unfavorable to Patriots Protect.
6. Member Content and License to Operate the Service
"Member Content" means content you submit, upload, post, transmit, display, or otherwise make available through Patriots Protect, including text, photographs, videos, comments, profile information, reviews, messages, suggestions, and other materials.
You retain ownership of your Member Content to the extent you own it under applicable law.
By submitting Member Content, you grant Patriots Protect a nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, format, adapt as technically necessary, display, distribute, and otherwise use that content to operate, provide, maintain, secure, improve, and promote the service through which you submitted it, consistent with your settings, the applicable Privacy Policy, and applicable law.
This license includes the right to authorize service providers acting on our behalf to process content as necessary to provide the relevant service.
The license continues for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce our agreements, preserve security records, or maintain legitimate backups and operational records. Content may persist for a limited period in backups or other systems after deletion, subject to our retention practices and applicable law.
For public content, the license may include making that content available to other users and allowing those users to view, share, or interact with it through the service's intended functionality.
For private communications, the license is limited to the purposes reasonably necessary to transmit, store, secure, display, and otherwise provide the communication service, enforce applicable policies, and comply with law. It does not grant Patriots Protect an unrestricted right to publish private messages.
You represent that you have the rights and permissions necessary to submit your Member Content and grant the license described in this section.
You must not submit content that infringes another person's rights, violates applicable law, or breaches a confidentiality obligation.
7. Content Moderation, Reports, and Enforcement
Patriots Protect may use a combination of automated systems, human review, member reports, security signals, and other reasonable methods to assess potential policy violations.
Automated classifications, similarity assessments, risk indicators, recommendations, or prioritization signals are not necessarily definitive determinations. Where applicable, human reviewers may consider context and override automated assessments.
We do not promise that every violation will be detected, every report will result in action, every item of content will be reviewed, or every decision will satisfy every member.
We may remove, restrict, label, preserve, or decline to distribute content when we reasonably determine that doing so is necessary to operate the service, enforce applicable policies, protect members, comply with law, or address security or abuse concerns.
Where appropriate and permitted by law, we may provide notice of certain enforcement actions or allow a member to request review. We are not required to disclose confidential investigations, internal security controls, sensitive detection methods, information about other members, or details that could undermine safety or security.
Nothing in this section requires Patriots Protect to monitor all content or assume responsibility for Member Content posted by others.
8. Verification, Credentials, and Digital Passport Features
Patriots Protect may offer verification or credential-related features intended to help members demonstrate particular attributes, affiliations, qualifications, or eligibility.
Verification may involve member-provided information, approved documentation, third-party services, organizational confirmation, automated checks, or human review, depending on the applicable feature.
A verification indicator means only that the applicable process produced the status represented by that indicator at a particular point in time. It is not a guarantee that all information supplied by a member is true, that the member is trustworthy in every context, or that the member's status has not changed.
Verification is not a universal trust score, character assessment, endorsement, guarantee of safety, or assurance of professional competence unless a specific service expressly and lawfully states otherwise.
You agree to provide accurate information during verification and not to alter, forge, transfer, or misuse verification indicators, badges, credentials, or associated records.
Patriots Protect may reject, defer, limit, revoke, or request renewal of verification where permitted by applicable law and the relevant verification rules. We may be unable to verify particular information or may discontinue a verification method.
Where a feature is designed to limit disclosure of personal information, its use does not guarantee complete anonymity or eliminate every possibility of inference, identification, or unauthorized disclosure.
Questions about verification may be directed to verification@patriotsprotect.com.
9. Organizations, Towers, and Third-Party Participants
Patriots Protect may permit organizations, businesses, associations, groups, public entities, or other third parties to participate in its ecosystem.
An organization's presence on Patriots Protect does not necessarily mean that Patriots Protect has independently verified every statement made by that organization, endorses its activities, or guarantees its legitimacy, quality, financial condition, or conduct.
Organizations are responsible for their own representations, personnel, activities, services, offers, and compliance obligations.
If you act as an organization administrator or representative, you represent that you have the authority to perform the actions you take and that information you provide is accurate to the best of your knowledge.
Organizations must not misuse member information, misrepresent affiliations, engage in unlawful discrimination, or use Patriots Protect to conduct prohibited or deceptive activity.
Patriots Protect may establish separate organizational onboarding requirements, permissions, verification standards, and contractual terms. Those terms supplement these Terms where applicable.
Questions concerning organizational participation may be directed to organizations@patriotsprotect.com.
10. Member Suggestions, Feedback, and Voting
Patriots Protect may invite members to submit suggestions, feature requests, ideas, feedback, or other proposals, and may provide voting, reactions, or other participation mechanisms.
Your Voice Matters. Every Suggestion Is Considered. Not Every Suggestion Will Be Implemented.
Submitting a suggestion does not create an obligation for Patriots Protect to adopt, develop, schedule, prioritize, fund, or implement it.
Votes, reactions, comments, and other engagement signals may help us understand member interest. They do not independently determine priority, establish a delivery commitment, or guarantee implementation.
Patriots Protect may assess suggestions using factors that include feasibility, cost, security, privacy, legal obligations, technical dependencies, strategic priorities, available resources, and other considerations. Human decision-makers may override automated classifications, similarity assessments, or prioritization recommendations.
Any displayed status reflects the current status assigned to the suggestion, not necessarily a promise of future delivery. A status indicating that a suggestion has been delivered should be used only in accordance with the applicable verification and release-record requirements.
Unless separately agreed in writing, suggestions are submitted voluntarily and without compensation. To the extent permitted by law, you grant Patriots Protect a nonexclusive, worldwide, royalty-free right to use, reproduce, evaluate, modify, and incorporate suggestions for lawful business and product-development purposes without payment or attribution.
This section does not transfer ownership of preexisting intellectual property you own merely because you discuss it with Patriots Protect. Do not submit confidential, proprietary, or third-party information unless you have the right to do so and understand the applicable terms.
11. Messages, Email, Notifications, and Communications
Patriots Protect may provide messaging, email-related tools, notifications, alerts, account communications, and other communication services.
Your access to a communication feature may depend on service availability, provider compatibility, account settings, subscription level, and applicable terms.
You are responsible for the content and recipients of communications you send and for complying with applicable laws governing privacy, marketing, commercial messages, and electronic communications.
You must not use Patriots Protect communications to send unlawful, deceptive, abusive, fraudulent, or unsolicited bulk messages.
Some messages are operational or security-related and may be necessary to administer your account or provide a service. Where legally permitted, you may be unable to opt out of certain essential service or security notices while continuing to use the associated service.
Marketing communications will be handled in accordance with applicable law and available preferences. Unsubscribing from marketing messages does not necessarily disable transactional, security, legal, or account-related communications.
Messages sent through a third-party email provider or other external service may be subject to that provider's own terms, privacy practices, retention policies, and technical limitations.
Patriots Protect does not guarantee that every message will be delivered, received, read, retained, or protected from interception, delay, filtering, or loss.
12. Third-Party Services and External Links
Patriots Protect may integrate with, link to, or rely on third-party services, infrastructure, software, identity providers, payment processors, communication providers, hosting services, or other external resources.
Third-party services may have separate terms, privacy policies, security practices, fees, eligibility requirements, and availability conditions.
Unless expressly stated otherwise in a separate agreement, Patriots Protect does not control and is not responsible for the independent conduct, content, policies, or performance of third-party services.
A link, integration, listing, or mention does not necessarily constitute an endorsement, certification, partnership, or guarantee.
Your use of a third-party service is governed by the applicable agreement between you and that provider, together with any rights or obligations that applicable law preserves.
If a third-party service becomes unavailable, changes its terms, restricts access, or discontinues a capability, related Patriots Protect functionality may be affected.
Nothing in this section excludes responsibility that applicable law does not permit Patriots Protect to exclude.
13. Artificial Intelligence and Automated Features
Patriots Protect may use artificial intelligence, machine-learning systems, automated processing, or algorithmic tools to support certain features, such as content classification, summarization, search, recommendations, moderation assistance, support workflows, or operational analysis.
AI-generated or automated outputs may be inaccurate, incomplete, outdated, misleading, biased, or unsuitable for a particular purpose. You should independently evaluate information before relying on it.
Unless expressly stated otherwise for a specific feature, AI-generated information is not professional legal, medical, financial, emergency, security, or other regulated advice.
Automated assessments may be used to assist operational decisions but do not necessarily constitute final determinations. Patriots Protect may apply human review, additional safeguards, or other decision processes where appropriate.
You must not use AI features to generate unlawful content, impersonate others deceptively, invade privacy, evade security controls, or facilitate prohibited conduct.
Do not submit highly sensitive personal information, confidential third-party information, or information you are not authorized to disclose unless the relevant feature expressly supports that use and its terms permit it.
The processing of personal information through AI or other automated features is subject to the applicable Privacy Policy, feature-specific disclosures, and applicable law.
Patriots Protect does not guarantee the accuracy, uninterrupted availability, or suitability of any AI-powered feature.
14. Subscriptions, Fees, and Payments
Some Patriots Protect features may be offered without charge, while others may require payment, a subscription, a transaction fee, or another form of consideration.
The price, billing interval, included features, renewal terms, and other material conditions for a paid offering will be disclosed through the applicable purchase process or separate terms.
You authorize Patriots Protect and its applicable payment provider to process charges that you expressly authorize, subject to the terms presented during the transaction and applicable law.
You are responsible for providing accurate billing information and maintaining a valid payment method where required.
Prices and offerings may change prospectively, subject to applicable law and any notice or consent requirements. A price change will not retroactively alter a completed transaction unless permitted by law.
Unless expressly stated otherwise, taxes, duties, or similar charges imposed by law may be added to the displayed price or otherwise collected as required.
You must not use stolen payment credentials, engage in payment fraud, or attempt to evade legitimate charges.
If a payment fails, is reversed, or is disputed, Patriots Protect may take reasonable steps to collect amounts lawfully owed or restrict the affected paid feature, subject to applicable law and any required notice.
Refunds, cancellations, and renewal rights are governed by the terms disclosed at purchase and applicable law. Nothing in these Terms eliminates a refund or cancellation right that the law requires.
15. Subscription Renewal and Cancellation
Where a subscription renews automatically, the applicable purchase flow must disclose the renewal terms, billing frequency, price, cancellation method, and other information required by law.
By affirmatively purchasing an automatically renewing subscription, you authorize recurring charges in accordance with the disclosed terms until the subscription is canceled or otherwise ends.
You may cancel using the cancellation method provided for the subscription, subject to applicable law. Where the law requires an online cancellation method or a particular process, Patriots Protect will comply with that requirement.
Unless applicable law or the purchase terms provide otherwise, cancellation generally takes effect at the end of the current paid billing period. Access to paid features may continue until that period ends.
Canceling a subscription does not automatically delete your account or cancel unrelated services, subscriptions, or agreements.
If a subscription was purchased through a third-party platform, that platform may require you to cancel through its own billing controls.
Any free trial, promotional offer, introductory rate, or discounted subscription will be subject to the terms disclosed when you enroll. We will not rely on an undisclosed material term to impose a charge.
16. Intellectual Property Owned by Patriots Protect
Except for Member Content and third-party materials, Patriots Protect and its licensors retain all rights, title, and interest in and to the service and its associated intellectual property, including applicable software, source code, object code, designs, interfaces, trademarks, logos, visual assets, documentation, databases, compilations, and proprietary materials.
These Terms grant you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the applicable service for its intended purposes, subject to these Terms and any applicable additional terms.
You must not, except where expressly permitted by law or authorized in writing:
- Copy, modify, distribute, sell, lease, or sublicense proprietary parts of the service.
- Reverse engineer, decompile, or disassemble software, except to the extent applicable law prohibits such restrictions.
- Remove proprietary notices or misrepresent ownership of our intellectual property.
- Use our trademarks or branding in a way that implies an affiliation, endorsement, or authorization that does not exist.
- Use the service or its protected materials to develop or operate an unauthorized competing service where such use infringes our rights or violates applicable law or these Terms.
- Circumvent technical measures designed to protect intellectual property or enforce lawful access restrictions.
All rights not expressly granted to you are reserved by Patriots Protect and its licensors.
Nothing in this section transfers to Patriots Protect ownership of intellectual property that you independently own, except to the extent expressly licensed under these Terms or another written agreement.
17. Copyright and Intellectual-Property Reports
Patriots Protect respects intellectual-property rights and expects members to do the same.
If you believe content available through Patriots Protect infringes your copyright or another protected right, you may submit a sufficiently detailed notice to legal@patriotsprotect.com.
A report should identify the protected work or right, the material alleged to be infringing, sufficient information to locate that material, your contact information, the basis for your good-faith belief that the use is unauthorized, and any other information required by applicable law.
Where applicable, notices seeking remedies under the United States Digital Millennium Copyright Act (DMCA) must satisfy the requirements of that law. A notice that omits required information may be insufficient to trigger a statutory process.
If you believe content was removed or restricted in error, you may submit a counter-notice or other response where permitted by applicable law and the applicable procedure.
Patriots Protect may remove or restrict material, notify relevant parties, or take action against repeat infringers when appropriate and legally permitted.
Knowingly submitting materially false infringement allegations may result in legal consequences.
This section does not create obligations beyond those imposed by applicable law.
18. Privacy and Personal Information
Patriots Protect's collection, use, disclosure, storage, and other processing of personal information are described in the applicable Privacy Policy and related disclosures.
By using a service, you acknowledge that personal information may be processed as described in those materials, subject to applicable consent, notice, opt-out, and other legal requirements.
You are responsible for ensuring that information you submit about other people is submitted lawfully and with any necessary authority, consent, or other legal basis.
Do not disclose another person's sensitive or confidential information without appropriate authorization or another lawful basis.
Privacy rights may vary depending on your location, the nature of the information, and the service involved. Where applicable law grants rights to access, correct, delete, obtain, or restrict the processing of personal information, Patriots Protect will handle eligible requests in accordance with that law.
Privacy requests may be directed to privacy@patriotsprotect.com or submitted through the privacy-request process described in the Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference to the extent applicable. If a provision of these Terms conflicts with a mandatory privacy-law requirement or a more specific privacy commitment, the controlling legal requirement or applicable specific commitment will govern.
Nothing in these Terms waives a privacy right that applicable law makes nonwaivable.
19. Data Retention, Deletion, and Account Closure
Patriots Protect may retain information for as long as reasonably necessary for the purposes described in the Privacy Policy, including providing services, maintaining security, administering accounts, resolving disputes, enforcing agreements, complying with law, and maintaining legitimate business records.
You may be able to delete particular content, close your account, or request deletion of personal information through available account controls or the applicable privacy-request process.
Deleting content or closing an account may not immediately remove every copy from backups, security records, audit logs, legally required records, or systems maintained by service providers. Such information may remain for a limited period or longer where legally required or otherwise permitted.
Patriots Protect may retain information that is reasonably necessary to prevent fraud, investigate abuse, establish or defend legal claims, comply with legal obligations, or protect the rights and safety of members and the Company, subject to applicable law.
Account closure may result in loss of access to messages, profile information, subscriptions, purchased features, saved content, or other functionality. You should preserve any information you are entitled to retain before closing an account.
Closing an account does not automatically terminate obligations that by their nature or under their terms survive closure.
20. Service Availability, Changes, and Discontinuation
Patriots Protect may update, improve, modify, suspend, restrict, or discontinue all or part of a service for reasons that include maintenance, security, technical constraints, legal compliance, product development, commercial considerations, third-party dependency changes, or operational needs.
Where reasonably practicable and required by law or a separate agreement, we will provide appropriate notice of material changes or discontinuation.
We do not guarantee uninterrupted, error-free, secure, or continuously available access. Service interruptions may result from maintenance, outages, cyber incidents, telecommunications failures, third-party providers, force majeure events, or other circumstances.
We may impose reasonable technical or usage limits to preserve service integrity, protect members, prevent abuse, or manage capacity.
If we discontinue a paid service or make a material change that triggers a refund, cancellation, or other remedy under applicable law or the applicable purchase terms, we will provide the remedy required by those terms or law.
Nothing in this section authorizes Patriots Protect to disregard a binding service commitment or consumer right that cannot lawfully be excluded.
21. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Patriots Protect and its affiliates, licensors, service providers, and their respective officers, directors, employees, and agents provide the Service on an "as is" and "as available" basis.
To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties arising from a course of dealing, course of performance, or trade usage.
We do not warrant that the Service will be uninterrupted, error-free, completely secure, always available, compatible with every device or third-party service, or free from all harmful components.
We do not warrant the accuracy, completeness, reliability, or suitability of Member Content, third-party content, verification indicators, AI-generated outputs, organizational representations, or other information made available through the Service.
We do not guarantee that every member is who they claim to be, that every organization is legitimate, that every report will be detected, or that every harmful activity will be prevented.
Patriots Protect does not guarantee any particular community outcome, business result, social connection, employment result, financial return, security outcome, or personal benefit.
These disclaimers apply only to the extent permitted by applicable law. They do not exclude express warranties or other obligations that cannot lawfully be disclaimed.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Patriots Protect and its affiliates, licensors, and service providers, and their respective officers, directors, employees, and agents, will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, goodwill, data, or anticipated savings, arising out of or related to the Service or these Terms, even if advised of the possibility of such damages.
To the maximum extent permitted by law, the aggregate liability of Patriots Protect and the other parties listed above for claims arising out of or relating to the applicable Service or these Terms will not exceed the greater of:
- The amounts you paid directly to Patriots Protect for the particular Service giving rise to the claim during the twelve months immediately before the event giving rise to the claim; or
- One hundred U.S. dollars (US $100).
If applicable law requires a different calculation, minimum level of responsibility, or remedy, the limitation will apply only to the extent permitted by that law.
The exclusions and limitations in this section apply regardless of the legal theory asserted, including contract, tort, negligence, strict liability, or another theory, to the extent permitted by law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability where such limitation is prohibited by applicable law, or alters rights that applicable law makes nonwaivable.
23. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Patriots Protect and its affiliates, licensors, and service providers, and their respective officers, directors, employees, and agents, from third-party claims, demands, actions, damages, liabilities, losses, costs, and reasonable legal fees arising out of or relating to:
- Your unlawful conduct or material violation of these Terms.
- Your Member Content or the allegation that your Member Content infringes or violates another person's rights.
- Your misuse of the service or unauthorized access to another person's account or information.
- Your material misrepresentation of identity, affiliation, credentials, or authority.
- Your violation of applicable law or a third party's rights.
- Your use of the service on behalf of an organization where you lacked authority or acted outside that authority.
This obligation applies only to the extent the relevant claim results from conduct for which you are legally responsible. It does not require you to indemnify a party for that party's own liability to the extent indemnification is prohibited by law.
Patriots Protect will provide reasonable notice of a claim for which it seeks indemnification, to the extent failure to provide notice does not prejudice your rights. We may participate in the defense with counsel of our choosing. You may not settle a claim in a way that imposes liability, admission, or ongoing obligations on an indemnified party without that party's prior written consent.
This section does not limit any rights or remedies that cannot lawfully be limited.
24. Suspension and Termination
You may stop using Patriots Protect at any time and may close your account using the applicable account controls, subject to any outstanding contractual obligations and applicable law.
Patriots Protect may suspend, restrict, or terminate your access to all or part of a service where reasonably necessary to:
- Enforce these Terms or applicable policies.
- Protect members, employees, systems, or third parties.
- Investigate suspected fraud, abuse, security incidents, or unlawful conduct.
- Comply with a legal obligation, court order, or lawful request.
- Address nonpayment or misuse of a paid service.
- Respond to a material operational or technical risk.
- Discontinue a service or product in accordance with these Terms and applicable law.
Where reasonably practicable and legally appropriate, we may provide notice and an opportunity to correct the relevant issue or seek review. We may act without prior notice where immediate action is reasonably necessary for safety, security, fraud prevention, legal compliance, or protection of the service.
Termination does not eliminate obligations or liabilities that accrued before termination. Sections that by their nature should survive—including applicable intellectual-property provisions, disclaimers, limitations of liability, indemnification, dispute resolution, and other accrued obligations—will survive to the extent permitted by law.
Where a paid service is terminated by Patriots Protect without cause and applicable law or the purchase terms require a refund or other remedy, we will provide the remedy required.
25. Force Majeure
To the extent permitted by law, Patriots Protect will not be responsible for delay or failure to perform an obligation to the extent caused by circumstances beyond its reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, government action, public-health emergencies, power or telecommunications failures, widespread internet disruptions, cyberattacks, infrastructure failures, or third-party service interruptions.
This section does not excuse payment obligations already accrued, obligations that cannot lawfully be excused, or a failure to take reasonable steps required by applicable law.
Where a force majeure event materially affects a service, Patriots Protect may take reasonable measures to protect members, preserve data, maintain security, or restore operations.
26. Changes to These Terms
Patriots Protect may revise these Terms from time to time.
When making a material change, we will provide notice or seek renewed acceptance where required by applicable law. Depending on the circumstances, notice may be provided through the service, by email, through account notifications, or by another legally permitted method.
The revised Terms will identify an updated effective date. A revision will not retroactively eliminate rights that have already accrued or apply to past conduct in a manner prohibited by law.
Where affirmative consent is legally required for a material change, continued use alone will not substitute for that consent.
If you do not agree to revised Terms, you must stop using the affected service and may close your account, subject to any surviving obligations and applicable law. Any cancellation, refund, or other remedy will be determined by applicable law and the relevant purchase terms.
27. Notices and Electronic Communications
You agree that Patriots Protect may provide notices electronically where permitted by law, including through the service, account notifications, or the email address associated with your account.
You are responsible for maintaining a current email address and checking relevant communications. A notice is not necessarily deemed legally received merely because it was sent electronically; the timing and effectiveness of a notice will be determined by the applicable agreement and law.
Legal notices to Patriots Protect should be directed to legal@patriotsprotect.com, with a copy to the postal address in Section 33 when appropriate or required.
Privacy requests should be directed to privacy@patriotsprotect.com. General assistance should be directed to support@patriotsprotect.com or the support URL in Section 33.
Notices concerning arbitration, including an arbitration opt-out, must follow the specific instructions in Section 30. A general support request does not necessarily constitute a valid arbitration opt-out or formal dispute notice.
Nothing in this section eliminates a legally required delivery method, notice period, or service requirement.
28. General Legal Provisions
No waiver. A failure or delay by Patriots Protect to enforce a provision does not waive its right to enforce that provision later. A waiver must be effective under applicable law and, where required, in writing.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent, except where applicable law provides otherwise. Patriots Protect may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale or transfer of assets, subject to applicable law.
Independent parties. These Terms do not create a partnership, joint venture, employment relationship, agency, fiduciary relationship, or franchise between you and Patriots Protect.
No third-party beneficiaries. Except as expressly stated, these Terms do not create rights in third parties. The indemnified parties identified in Section 23 may enforce the protections expressly granted to them to the extent permitted by law.
Interpretation. Headings are for convenience and do not affect interpretation. The words "including" and "include" mean "including without limitation" unless the context requires otherwise.
Language. Any translation is provided for convenience unless applicable law requires otherwise. In the event of a conflict, the controlling language will be determined in accordance with applicable law and the relevant service terms.
Nonwaivable rights. Nothing in these Terms is intended to waive or restrict a right, remedy, or protection that applicable law makes nonwaivable.
29. Severability
If a court, arbitrator, or other authority with proper jurisdiction determines that a provision of these Terms is unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, if necessary, severed to the minimum extent required.
The remaining provisions will continue in effect to the extent they can operate lawfully and consistently with the parties' agreement.
If a provision cannot be modified or severed without materially changing the nature of the agreement, the effect will be determined under applicable law.
This section does not authorize a court or arbitrator to rewrite a provision where applicable law does not permit that result.
30. Dispute Resolution and Arbitration
Please read this section carefully. It affects how certain disputes may be resolved.
This section establishes a process for resolving disputes between you and Patriots Protect. It includes an informal resolution process, individual arbitration for covered disputes, a class-action waiver, exceptions, and an opportunity to opt out of arbitration.
30.1 Informal Dispute Resolution
Before commencing arbitration, you and Patriots Protect agree to attempt in good faith to resolve a covered dispute informally.
The party raising the dispute must send a written notice describing the nature of the dispute, the relevant facts, the relief requested, and sufficient information to identify the account or transaction involved.
Notices to Patriots Protect should be sent to legal@patriotsprotect.com and to the postal address in Section 33, using a delivery method that provides a reasonable record of delivery. Notices from Patriots Protect will be sent to the contact information reasonably associated with your account or otherwise provided by you.
The parties will attempt to resolve the dispute for at least 60 days after a compliant notice is received, unless they resolve it earlier or applicable law requires a different procedure. Either party may agree in writing to extend this period.
During this period, the parties may exchange relevant information and consider reasonable settlement proposals. Participation in the informal process does not require either party to accept a settlement.
A party may seek relief available under applicable law if the other party refuses to participate in the required process. Nothing in this subsection suspends a nonwaivable statutory right or extends a deadline unless applicable law or a valid written agreement permits it.
30.2 Agreement to Individual Arbitration
Except for disputes that are excluded from arbitration under this section or applicable law, you and Patriots Protect agree that covered disputes arising out of or relating to these Terms, the service, your account, a transaction, or the relationship between you and Patriots Protect will be resolved by binding individual arbitration, rather than in court.
This agreement is governed by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1–16, to the extent the FAA applies. If the FAA does not apply, the applicable arbitration law will be determined under governing law and other applicable legal principles.
The arbitration will be administered by the American Arbitration Association (AAA) under the applicable AAA Consumer Arbitration Rules in effect when the arbitration is commenced, as modified by this section to the extent legally permitted and accepted by the administrator.
The applicable rules are incorporated by reference. If a provision of these Terms conflicts with a nonwaivable consumer protection or mandatory requirement of the applicable arbitration rules, the controlling requirement will govern.
If AAA is unavailable or declines to administer the arbitration, the parties will attempt to agree on a suitable replacement administrator that can administer consumer disputes under materially comparable procedures. If they cannot agree, a court with proper jurisdiction may appoint an arbitrator or administrator as permitted by law.
30.3 Scope of Arbitration
The arbitration agreement applies to covered disputes whether they arise in contract, tort, statute, fraud, misrepresentation, or another legal theory, including disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement, except to the extent applicable law reserves a particular issue for a court.
The arbitrator may determine the arbitrability of a dispute to the extent authorized by applicable law. A court will decide any issue that applicable law requires a court to decide.
This arbitration agreement does not prevent you from filing a complaint with a government agency or participating in an agency investigation where the law preserves that right. It does not prevent an agency from exercising its statutory authority.
30.4 Individual Proceedings; Class-Action Waiver
To the maximum extent permitted by applicable law, arbitration will proceed on an individual basis only.
You and Patriots Protect waive the right to bring or participate in a class action, collective action, consolidated action, or representative proceeding in arbitration for disputes covered by this section, except where such a waiver is prohibited by applicable law.
The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim, unless applicable law requires otherwise.
Nothing in this subsection waives a right or remedy that cannot lawfully be waived, including any representative or public-injunctive remedy that applicable law makes nonwaivable.
If a court determines that a particular claim or request for relief cannot lawfully be subject to the individual-proceeding requirement, that claim or request will be severed and proceed in a court with proper jurisdiction, to the extent required by law. The enforceability of the remaining arbitration agreement will be determined under applicable law.
30.5 Arbitration Fees and Costs
Arbitration fees and costs will be allocated under the applicable AAA Consumer Arbitration Rules and applicable law.
You will not be required to pay arbitration fees or costs that applicable consumer-arbitration rules or law require Patriots Protect to pay. Any consumer filing fee will not exceed the amount you would be required to pay to initiate a comparable claim in court where the applicable rules or law impose that limitation.
Each party will ordinarily bear its own attorneys' fees and expenses unless the applicable law, arbitration rules, or a valid contractual provision permits or requires a different award.
The arbitrator may award fees and costs where authorized by applicable law or the governing rules.
Nothing in this subsection is intended to deter a consumer from bringing a good-faith claim or to impose a financial barrier prohibited by law.
30.6 Arbitration Procedure and Location
Arbitration may be conducted remotely, through written submissions, by video conference, or in person, as permitted by the applicable rules and appropriate to the dispute.
For an individual consumer dispute, any in-person hearing will ordinarily take place in the federal judicial district or county where you reside, unless the parties agree otherwise or applicable law requires a different location.
The arbitrator will be independent and impartial and will provide each party a reasonable opportunity to present relevant evidence and arguments under the applicable rules.
The arbitrator will issue a written decision stating the essential findings and conclusions supporting the award, to the extent required by the applicable rules or law.
The award may be entered as a judgment in a court with proper jurisdiction, subject to the limited review permitted by applicable law.
Arbitration proceedings and awards will be treated as confidential only to the extent permitted by law and the applicable rules. Nothing in this subsection prevents disclosures required by law or necessary to enforce or challenge an award, seek permitted relief, or exercise a protected legal right.
30.7 Small-Claims Court and Emergency Relief
Either party may bring an individual claim in a small-claims court if the claim qualifies for that court and remains an individual action within its jurisdiction.
Either party may seek temporary or emergency injunctive relief from a court with proper jurisdiction where reasonably necessary to preserve the status quo, protect confidential information or intellectual property, address an imminent security threat, or prevent irreparable harm while arbitration is pending, to the extent such relief is available under applicable law.
Seeking permitted emergency relief does not, by itself, waive the obligation to arbitrate other covered claims.
Nothing in this subsection permits a party to pursue relief that applicable law prohibits.
30.8 Thirty-Day Arbitration Opt-Out
You may opt out of the arbitration agreement in this Section 30 by sending a clear written opt-out notice within 30 days after the earlier of:
- The date you first affirmatively accepted a version of these Terms containing this arbitration agreement; or
- The date you first became subject to this arbitration agreement through a legally effective acceptance process.
For existing users, the opt-out period for a newly introduced or materially revised arbitration agreement will be determined by the notice and acceptance process applicable to that change, subject to law.
To opt out, send an email to legal@patriotsprotect.com with the subject line "Arbitration Opt-Out Notice." You may alternatively mail a written notice to the address in Section 33.
Your notice must include your full name, the email address associated with your Patriots Protect account if applicable, and a clear statement that you wish to opt out of the arbitration agreement in Section 30 of the Terms of Service. Do not include passwords, government identification numbers, or other unnecessary sensitive information.
An opt-out is effective when timely submitted through one of the designated channels, subject to applicable law. Patriots Protect will not require you to provide a reason for opting out.
A valid opt-out applies only to the arbitration agreement described in this section. It does not automatically invalidate the remaining Terms of Service.
If you opt out of arbitration, disputes will be resolved in a court with proper jurisdiction, subject to Section 31 and applicable law.
30.9 Changes to the Arbitration Agreement
If Patriots Protect makes a material change to this arbitration agreement, we will provide notice and obtain any renewed acceptance required by law. Where required, we will provide a new opt-out opportunity for the changed arbitration agreement.
Unless otherwise required by law, a material change to this section will not retroactively alter the dispute-resolution rights applicable to a dispute that arose before the change became legally effective.
Continued use alone will not constitute acceptance where affirmative consent is required by law.
30.10 Survival and Severability of Arbitration Terms
This Section 30 survives termination of your account or use of the service to the extent necessary to resolve disputes arising from the prior relationship and permitted by law.
If any part of this section is found unenforceable, it will be severed or limited to the extent required by applicable law, and the remaining provisions will continue to apply where legally permissible.
If a class-action or representative-action waiver is held unenforceable for a particular claim and the applicable law requires that claim to proceed in court, that claim will proceed in court as required by law. No provision requires arbitration of a claim that applicable law makes nonarbitrable.
30.11 No Waiver of Nonwaivable Rights
Nothing in this section prevents you from exercising a right that applicable law makes nonwaivable, submitting a complaint to a regulator, or seeking a remedy that cannot lawfully be restricted.
If a provision of this section conflicts with a nonwaivable legal requirement, the legal requirement controls to the extent of the conflict.
31. Governing Law and Court Jurisdiction
These Terms and any dispute arising out of or relating to them will be governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, except where federal law applies or applicable law requires the application of another jurisdiction's law.
The selection of Delaware law does not waive or displace mandatory consumer-protection, privacy, subscription, employment, or other laws that apply based on your location or the nature of the transaction and cannot lawfully be waived by contract.
Subject to Section 30 and any mandatory legal requirement, any dispute that is not subject to arbitration will be brought in the state or federal courts located in Delaware, and the parties consent to the personal jurisdiction of those courts.
This forum provision does not apply where applicable law requires a dispute to be heard in another forum or grants you a nonwaivable right to bring a claim elsewhere.
Nothing in this section prevents either party from seeking relief in a small-claims court with proper jurisdiction or from pursuing an administrative complaint or other proceeding that applicable law permits.
32. Entire Agreement and Interpretation
These Terms, together with the applicable Privacy Policy, any additional terms expressly incorporated by reference, and any separate written agreement that governs a particular service, constitute the agreement between you and Patriots Protect concerning the subject matter addressed by those documents.
If a separate written agreement expressly governs a particular service and conflicts with these Terms, that separate agreement will control for the relevant subject matter to the extent it expressly provides otherwise and is legally enforceable.
If an applicable product or purchase flow contains additional terms, those terms supplement these Terms for the relevant product or transaction. They do not eliminate rights that applicable law makes nonwaivable.
These Terms supersede prior versions concerning the same subject matter once the revised Terms become effective under the applicable notice and acceptance requirements. They do not retroactively eliminate accrued rights or liabilities or change the terms of a prior transaction where such a change is prohibited by law.
No amendment, waiver, or modification by Patriots Protect will be effective unless made through a process authorized by these Terms and applicable law.
If you have a separate signed agreement with Patriots Protect, that agreement remains effective according to its terms unless it is amended, superseded, or terminated in accordance with its provisions.
33. Contact Information
PATRIOTS PROTECT, INC.
A Delaware corporation
Address for written notices:
16192 Coastal Highway
Lewes, Delaware 19958
United States
Legal correspondence and formal notices:
legal@patriotsprotect.com
Privacy and data-protection matters:
privacy@patriotsprotect.com
General member assistance:
support@patriotsprotect.com
Support website:
https://www.patriotsprotect.com/contact
Security incidents and vulnerability reports:
security@patriotsprotect.com
Trust, abuse, and safety reports:
trust@patriotsprotect.com
For arbitration opt-outs, follow the specific instructions in Section 30. For privacy requests, follow the process described in the Privacy Policy. Sending a general support inquiry does not necessarily satisfy the formal notice requirements for a legal dispute or arbitration opt-out.
We may update contact details by revising these Terms or providing notice through another legally permitted method.
